Adam tells us all about email marketing... [youtube:lvOaRkGQNUk]

Xmas 09 was always going to be a make or break period for many retailers in the UK. Thankfully a year of sustained doom and gloom in 09 was drawn to a close with a hugely busy Christmas sales period, both for online and traditional retailers. With some retailers citing the Christmas 09 period as one... [More]

Ok...first of all we are talking about CRM...I want to make that clear. Clear? CustomerRelationship Management (CRM) is used by companies to manage theirrelationships with customers, including the capture, storage and analysis ofcustomer information.  Life-timevalue will become more and more of... [More]

Our research tells us that the economic downturn will influence consumers communicating on social networks and are more likely to reduce their online spending than those who communicate via email. Furthermore, data from the Jupiter Research Economic Downturn Online Consumer Survey, Q4 200... [More]